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Maintenance & Support Services
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SoftLabs enables its clients to focus primarily on their core initiatives by providing reliable, high-quality support and maintenance services to their end customers.
Our Support & Maintenance Service Offering
SoftLabs extended Product & project support infrastructure which is specifically developed for software companies. Our team is a combination of domain and technology expertise.
We deliver Support and maintenance services in the following ways:
 24x7 Product Support & Maintenance
Early product support and maintenance planning
Toll-free telephone product support
Premier enhanced application management
Expertise in legacy application maintenance, software product maintenance,
database and data warehouse support, and website and ecommerce
maintenance
Level II and III Support
Remote and on-site product support
Reactive and proactive product support
Response time driven product support
Troubleshooting and continuing product maintenance
Maintenance and support for legacy application, software products,
databases and data warehouses
Network Management and Support
Seamless integration between servers, systems and supporting network
infrastructures
Broad array of network management services
Systems & network architecture and support planning
24/7 telephone network support
On-site network management personnel
Network monitoring and management services
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Client Speak
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Our Project was taken care and pampered by SoftLabs, it gave it a right shape and
quality for where it stands now. The complete Project Management services made the
project complete in the timeframe and budget. We are very happy with the services
provided by them.
- Mahender,
Medrc
Work, Culture, Commitment and Communication are the best qualities I found in SoftLabs
. We were always kept informed at the status of our product and the defects found
helped us to enhance our application. Thanks SoftLabs.
-Syam,
World Tech
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